HAVE A QUESTION?
Learn More About Our Services
Do you have questions about our transfers, bookings, or payments? Our FAQ page provides answers to the most frequently asked questions so you can quickly and easily find all the information you need about our luxury transportation services.
How can I book a transfer?
You can book your transfer through our website, by email, or by phone. We also offer pre-arranged rides for maximum flexibility.
What payment methods do you accept?
We accept cash, card payments, and bank transfers. Card payments are available in the vehicle, and bank transfers can also be made.
Do you offer child seats?
Yes, we provide child seats of various sizes upon request.
What if my flight is delayed?
We monitor your flight status in real time and adjust the pick-up time at no additional cost.
Can I book a transfer for someone else?
Of course! You can book a transfer for business partners, friends, or family. Just provide us with the correct passenger details.
Are your drivers licensed and professional?
Yes, all our drivers are experienced, licensed, and multilingual to ensure top-notch service.
Can I book a vehicle for a longer period?
Yes, we offer chauffeur-driven vehicle rental for several hours or days, depending on your needs.
Is it possible to cancel or change my booking?
Yes, you can cancel or change your booking according to our cancellation policy. We recommend doing so as early as possible to accommodate your needs.
Are your transfers private or shared?
All our transfers are private, meaning the vehicle is used exclusively for you or your group, without other passengers.